❓Frequently Asked Questions
Everything you need to know before ordering
📦 How are the plants packed for delivery?
We carefully pack each plant with protective wrapping to prevent damage during transit. The soil is secured, roots are protected, and the plant is cushioned to ensure it reaches you fresh and healthy.
🌱 What if my plant arrives damaged?
We offer a replacement guarantee. Simply share clear photos within 24 hours of delivery and our support team will arrange a replacement without hassle.
🚚 How long does delivery take?
Orders are usually delivered within 3–7 business days, depending on your location. You will receive tracking details once your order is shipped.
Do you deliver across India?
Yes, we offer Pan-India delivery. We ship to most serviceable pin codes across India.
💧 How should I care for my plant after delivery?
Place the plant in indirect sunlight, water moderately, and allow 2–3 days for it to adjust to its new environment. Avoid overwatering during the first few days.
💳 What payment methods do you accept?
We accept secure online payments via UPI, credit/debit cards, and net banking. All transactions are processed through trusted payment gateways.
🔄 Can I cancel or modify my order?
Orders can be modified or cancelled before they are shipped. Please contact us as soon as possible for assistance.
🌿 Are the plants real and nursery-grown?
Yes! All our plants are 100% real, nursery-grown, and handpicked for quality before dispatch.